Information collected

The Company may collect information provided directly by a user, generated through website activity, or received from service providers supporting website operations.

• Website usage information helps the Company understand page performance, identify technical issues, and improve navigation and published content.
• Contact information may be used to respond to enquiries, provide requested information, and maintain records of communications where appropriate.
• The Company may use information to protect website security, detect misuse, investigate incidents, and comply with applicable legal obligations.
• Where consent is required, the Company uses personal data for the selected purpose and records relevant preferences or withdrawals.

How information is used

The Company uses collected information only for defined purposes connected with operating, maintaining, securing, and improving the website and related communications.

• To operate, maintain, and secure the website, including supporting requested functions and preventing unauthorised activity.
• To respond to enquiries, provide information requested by a user, and manage communications in accordance with applicable preferences.
• To analyse website performance, improve content and usability, and understand general interaction patterns using aggregated or appropriately protected information.
• To comply with legal obligations, resolve disputes, enforce applicable terms, and protect the rights, property, and security of the Company and website users.

Lawful basis

Where applicable, the Company relies on a lawful basis for processing personal data and limits processing to the relevant purpose.

Depending on the circumstances, processing may rely on consent, performance of a requested service, compliance with a legal obligation, protection of legitimate interests, or another lawful basis recognised by applicable Australian privacy requirements. The Company considers necessity, proportionality, and user rights when selecting and applying a basis.

Sharing information

The Company may disclose personal data to providers that support hosting, security, analytics, communications, or website administration, subject to appropriate safeguards.

• Service providers may process personal data on the Company's behalf to deliver defined operational functions. They may use the information only for authorised purposes and must apply suitable confidentiality and security measures.
• The Company may disclose information when required by law, valid legal process, or a lawful request from an authorised body.
• Personal data may be disclosed during a business transfer, restructuring, or similar transaction where necessary and subject to applicable confidentiality, security, and privacy obligations.

Data security

The Company applies reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction. Access is limited according to operational need. No internet transmission or storage method can provide absolute security, and the Company cannot guarantee complete protection against every event.

User rights

Subject to applicable law, users may have rights concerning access, correction, deletion, restriction, consent, and complaints relating to personal data.

• A user may request access to personal data held by the Company, subject to identity verification and any lawful exceptions or limitations.
• A user may request correction of personal data that is inaccurate, incomplete, or outdated, where the Company holds responsibility for that information.
• A user may request deletion, restriction, or withdrawal of consent where applicable, although legal or operational requirements may limit the request.
• A user may raise a privacy concern with the Company and may contact the relevant Australian privacy regulator where the concern remains unresolved.

Cookies and similar technologies

The Company uses cookies and similar technologies to support website functions, remember preferences, measure usage, and improve content. Further information appears in the Cookie Policy.

Cookie Policy Cookie Policy

Contact

Questions about this Privacy Policy or personal data practices may be submitted through the contact channels maintained by the Company.

Changes to this policy

The Company may update this Privacy Policy when website practices, services, technology, or applicable requirements change. The revised version will be published on the website with a new update date. Continued use after publication may indicate acknowledgement of the revised policy, subject to any rights provided by law.